Clearing your cache

Browsers tend to hold onto information, and over time it may cause problems with logging in or bringing up presentations. If you are seeing a spinning wheel as a presentation tries to load, stuck on a connecting screen, or receiving an error message, you will want to clear your browser cache. Please follow the steps for your browser.

⚠️ Heads up for current IE 11 users! ⚠️
Support will no longer be active for Internet Explorer as of November 1, 2022. Please switch to Microsoft Edge or another modern browser listed below.

Google Chrome

https://support.google.com/accounts/answer/32050

Safari

https://support.apple.com/guide/safari/manage-cookies-sfri11471/18.0/mac/15.0

Firefox

https://support.mozilla.org/en-US/kb/how-clear-firefox-cache 

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Edge

https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history